Support Center - Beyond The Dream

      Welcome to Beyond The Dream Support! We're here to help you make the most of your dream journaling experience. Find answers to common questions, get technical support, or contact us directly.
    

About Beyond The Dream

Beyond The Dream is an AI-powered dream journal that helps you record, analyze, and understand your dreams. Our app combines voice recording, text journaling, and artificial intelligence to provide personalized insights about your subconscious mind.

🎤 Voice Recording

Record your dreams naturally with voice-to-text transcription

🤖 AI Analysis

Get personalized insights and interpretations of your dreams

🖼️ Dream Images

Generate visual representations of your dream content

📊 Dream Patterns

Track recurring themes and patterns over time

Contact Support

Can't find what you're looking for? Submit a support request and our team will get back to you within 24-48 hours.

Frequently Asked Questions

How do I start recording a dream?

Tap the "+" button in the main dreams list, then choose "Record Dream" to use voice recording or "Write Dream" to type your dream manually.

Why isn't my voice recording working?

Make sure you've granted microphone permissions in your device settings. Go to Settings > Beyond The Dream > Microphone and enable access.

How long does dream analysis take?

Dream analysis typically takes 30-60 seconds. You'll receive a notification when your analysis is ready.

Can I edit or delete dreams after recording them?

Yes! Tap on any dream in your journal to view, edit, or delete it. All changes are saved automatically.

How do I manage my subscription?

Go to your profile settings within the app. You can view your current plan, change tiers, or cancel your subscription there.

Is my dream data private and secure?

Absolutely. Your dreams are encrypted and stored securely. We never share your personal dream content with third parties. See our Privacy Policy for details.

Troubleshooting

App Not Loading

Check your internet connection
Restart the app
Update to the latest version from the App Store
Clear app cache in device settings

Voice Recording Issues

Ensure microphone permissions are enabled
Check that no other apps are using the microphone
Try recording in a quiet environment
Restart your device if issues persist

Subscription Problems

Verify your payment method is valid
Check that you're signed into the correct Apple ID
Restore purchases in the app settings
Contact Apple Support for billing issues

System Requirements

iOS Version: iOS 14.0 or later
Device: iPhone, iPad, or iPod touch
Storage: At least 100MB free space
Internet: Required for AI features and cloud sync

Contact Us

Need more help? Our support team is here for you!

Email: skomantas.cepulis@gmail.com
Response Time: We typically respond within 24-48 hours

When contacting support, please include:

Your device type and iOS version
App version (found in Settings > About)
A detailed description of the issue
Screenshots if applicable

Additional Resources

Privacy Policy - Learn how we protect your data
App Store Page - Rate and review our app
Apple Support - For device and iOS related issues

Beyond The Dream Support Center - Last updated August 28, 2026